The Advantplay VIP Club: Built for Loyal Aussie Players

How the Structure Works

Every player who signs up starts on our entry tier automatically. There is nothing extra to activate and no separate sign-up form. As your activity on pokies and live tables builds up over time, our system reviews your account and moves you up through the tiers on its own. We do not publish fixed point thresholds because activity is assessed across a mix of factors, including how often you play, the games you choose and your deposit history. If you want a clear read on exactly where you stand, our support team can walk you through your current tier and what tends to move a player up.

What Changes as You Climb

Rather than a single flat bonus, each tier of the Advantplay VIP Club unlocks a broader set of benefits. The general shape looks like this as you progress, though exact features can be adjusted for individual accounts:

• Entry tier: standard AUD withdrawal times, access to our regular promotions calendar, and 24/7 chat support
• Mid tier: withdrawal requests get reviewed with priority, and you gain access to a slightly wider set of seasonal offers
• Upper tier: faster cashout priority on PayID and crypto withdrawals, plus offers built around your usual game selection
• Top tier: a dedicated account contact, priority cashout handling, and periodic personalised offers based on your play history

Faster Cashout Priority, Explained Properly

Withdrawal speed on any online casino depends on verification checks, the payment method chosen and how busy the payments queue is at that moment. What tiered priority does is move your request higher in that queue once you pass account checks. For Australian players using PayID or crypto, this can mean the difference between a payout that clears same day versus one that sits behind a larger batch. Card and bank transfer withdrawals still follow the usual banking rails and timeframes on the receiving end, so priority handling speeds up our side of the process rather than the banks' side.

Dedicated Account Support

Once you reach our higher tiers, you are not just talking to whoever picks up the chat queue. You get a support contact who already has context on your account: your usual deposit method, the games you play and any past withdrawal requests. That saves time on both sides, particularly around identity checks or when you have a specific question about wagering progress on an active offer.

Personalised Offers, Not Copy-Paste Bonuses

As your tier rises, the promotions you see start to reflect what you actually play rather than a blanket email sent to every player on the database. That might mean free spins weighted toward pokies you already spin regularly, or a reload offer timed around when you typically deposit. All offers, at every tier, come with wagering requirements and game restrictions set out in full on the bonus page. T&Cs apply, 18+ only, no exceptions.

How Progress Is Reviewed

Tier reviews happen on a rolling basis rather than a fixed monthly reset, so consistent play is what tends to move an account up over time. We do not publish exact point values or percentage boosts because the system weighs several inputs together, and locking those down publicly would not reflect how any individual account is actually assessed. If you play mainly on weekends or in short bursts around AFL and NRL season, that pattern is still tracked the same way as steadier daily play.

Playing Within Your Limits, at Any Tier

Faster cashouts and a dedicated contact are conveniences, not a reason to chase losses or increase stakes beyond what you had planned. Every tier of the Advantplay VIP Club sits inside the same responsible gambling settings available to all players, including deposit limits, session reminders and self-exclusion tools. If gambling stops being fun or starts affecting your finances or relationships, Gambling Help Online (1800 858 858, https://www.gamblinghelponline.org.au/) offers free, confidential support to anyone in Australia. You must be 18 or over to hold an Advantplay account.

Related Pages

For more on how deposits and withdrawals work day to day, see our Payments page. New players can check current welcome terms on the Bonus page, and our full pokies library is listed on the Pokies page. Ready to start building tier progress? Head to Register to set up your account.